Enhancing Communications for LFBF

The Challenge 

The Louisiana Farm Bureau Federation (LFBF) relies heavily on technology to manage its vast array of media outlets, including social media, television, radio and a dynamic website. The need for advanced IT support became critical when their previous IT provider failed to meet its specialized requirements, particularly in managing Apple-based systems. The federation needed a reliable partner to handle its diverse technological demands effectively and efficiently.

The Solution 

ITinspired stepped into this crucial role offering a structured support system that included the ability to submit support tickets – a feature that particularly benefited Gary Bertrand, the former network administrator at LFBF. This system not only enhanced the IT support process but also provided Gary the freedom to manage his responsibilities without being tethered to constant IT crises, knowing that any issues would be competently handled in his absence.

The Result 

The partnership with ITinspired has significantly transformed the IT infrastructure at LFBF. ITinspired’s responsive and personable service approach has made them a valued extension of the LFBF team. Their quick and effective resolution of IT issues ensures that LFBF’s communications network operates seamlessly across all platforms, enabling them to focus more on their core mission of serving the agricultural community without technological interruptions. 

This relationship has not only solved immediate IT challenges but has also established a foundation for ongoing support and development, mirroring a true partnership. Avery Davidson, communications director at LFBF, praises the partnership and ITinspired’s proficiency, expertise and responsive support.