How IT Works

At ITinspired, we’re all about fostering a connection that helps solve your connection problems. Our goal is to help you better protect and manage your company through our customer care and continued support. 

We will help support you, make sure your company is secured, and implement a strategy that works for you and your business. Any time an issue arises, we will work hard to resolve it so you can get back to business. We offer unlimited support, service in a timely manner, remote or on-site staff augmentation, remote administration, and constant system monitoring and alerting. We also understand that technology can be frustrating and difficult, which is why we’re here to help! Having your IT handled by us will shift the burden off of you and onto us so you can get back to doing what you do best while we do our jobs to help make sure you and your company are safe and protected from threats.

We understand that leaving the security of your company in hands other than your own can be scary; however, you can rest assured that everything is safe with us. Our security promise includes security and awareness training, spam and internet filtering, antivirus and antimalware, ransomware canaries, managed detection and response, multi-factor authentication, and immutable backup services. We will help manage and monitor security on your computers, do routine maintenance checks, and notify you of any security threats so that you can maintain peace of mind.

The great thing about us is everything is personalized to you! We will also work on a strategy to help us tailor our expertise toward your company’s areas of concern. We will audit, update, and onboard your technology. This includes things like setting up computers, wifi, switches, firewalls, and servers. It also includes proactive maintenance, system health checks, customer meetings, technical consulting, and vendor management and communication to best serve you and your business.